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Mercat Tours • 15th October 2021

Female Figures from Edinburgh’s Past: From Elsie Inglis to Hellish Nell

Two female figures from Edinburgh history, with pretty much nothing in common other than an EH postcode!

Mercat Tours • 15th October 2021

Edinburgh Ghost Tours, and the Art of Damn Good Storytelling

Mercat team member Brad explores the art of good storytelling on TV, in the cinema, as well as in person on our own Edinburgh ghost tours. Over the holiday break, I watched The King’s Speech. Not only did I thoroughly enjoy it, but I was blown away by how great a job the writers had done of using the quirkiness of a slightly unorthodox speech therapist’s interactions with the King, in order to tell a greater story. It was this playful nature between an Australian speech therapist and a shy man

Choovie Group • 15th October 2021

5 Ways to Promote Habitual Loyalty

Here are some key ways to promote habitual loyalty among your customers.

Choovie Group • 15th October 2021

Improving the Experience of Movie Rewards

It’s one thing to present users with a sloppy email link to discounted tickets, but it’s quite another to present them with a seamless and immersive user experience that keeps them engaged and coming back for more.

Choovie Group • 15th October 2021

How Movie Rewards Can Improve Your Loyalty Program

Did you know that cinema attendance outstrips all other forms of entertainment by upwards of 800%? If you’re looking for ways to improve your loyalty program, movie rewards are always going to be a hit.

Realty Assist • 6th October 2021

How to Navigate the Unexpected Costs of Landlord Repairs & Maintenance

No matter how prepared and organised you are as a landlord, there are always unexpected costs associated with keeping your investment in tip-top condition.

Realty Assist • 6th September 2021

What is a Bridging Loan?

A bridging loan helps homeowners smoothly transition from one home to another, without having to sell the initial property first or deal with the awkward “in-between” phase of not having

Digital Developments • 5th August 2020

Why Have Good Copywriting?

The copywriter’s job is to absorb the key information that a client wants conveyed, and deliver it to the target audience in an engaging manner.

Neal Schaffer Social Media Marketing • 10th June 2020

5 Ways You Can Improve Customer Loyalty Marketing with Social Media

When it comes to your loyalty marketing strategies, social media is an invaluable tool for retaining customers and boosting brand loyalty.

Neal Schaffer Social Media Marketing • 15th April 2020

The Definitive Definition of Customer Loyalty in Marketing

There is no shortage of innovative techniques that brands can adopt to engage their existing customers, and this is what loyalty marketing is all about.

Digital Doughtnut • 4th April 2020

How Small Businesses Can Retain Customers Amid Coronavirus

For brick-and-mortar businesses that rely solely on foot traffic, the current outbreak of COVID-19 is debilitating. However, by being quick to adapt, small businesses can not just survive, but thrive.

Digital Developments • 29th March 2020

Why Host Your Website in Australia?

When it comes to web hosting, there is no shortage of options out there. However, if you’re running an Australian business, a local hosting provider is the ideal choice.

MyCustomer • 24th March 2020

Retain Customers During the Coronavirus Outbreak

How is coronavirus affecting brick-and-mortar businesses, both now and in the long run? First and foremost, it means that strengthening relationships with your customers is more crucial than ever before.

Digital Developments • 17th March 2020

Why Service Your Website?

Many people tend to think of their website as a digital business card. In reality, a website is more like a project car: it requires regular maintenance, updates and revisions to gradually improve it over time.

MyCustomer • 10th March 2020

How to Personalise Each Customer's Experience

A good rewards program will boost your customer retention, but a REALLY good rewards program will ensure every customer who signs up enjoys a truly unique and personalised experience with your brand from day one.

Digital Doughtnut • 8th February 2020

6 Hot Customer Loyalty Trends Emerging in 2020

As someone whose job it is to keep a watchful eye on what’s happening in brand loyalty, I’ve compiled this list of essential customer retention trends to keep in mind this year.

Digital Doughtnut • 27th January 2020

3 Powerful Tips for Marketing Your Loyalty Program Properly

So you’ve got a fantastic loyalty rewards program to engage your customers, but no one knows about it? It might be because you’re not harnessing the power of these three magic marketing tricks…

The Rail Media • 27th January 2020

3 Ways Restaurant Loyalty Programs Can Boost Your Revenue

Here are some of the less obvious ways in which a well-designed and well-maintained loyalty program can help boost guest retention and increase your restaurant’s sales in a big way.

The Rail Media • 27th January 2020

3 Steps to Increasing a Restaurant’s Customer Retention Using QR Codes

This step-by-step guide illustrates how QR code technology can help you continue to engage guests with a loyalty program, despite the intermediary of third-party food delivery apps.

The Manifest • 27th January 2020

How to Use Gamification to Improve Your Loyalty Program

While trends in brand loyalty and customer retention are constantly evolving, gamification in loyalty programs is here to stay. Find out how to gamify your rewards program to enhance your customer experience and entice them to keep coming back.

Stamp Me Loyalty Solutions • 11th October 2021

The Complete Café Launch Checklist Before Opening Your Doors

Getting ready for your café’s opening day? Make sure it’s fun and exciting, rather than stressful and overwhelming, with this café launch checklist!

Stamp Me Loyalty Solutions • 1st October 2021

12 Cafe Sustainability Tips for 2022

With a new year on the horizon and sustainability a hot topic of discussion, here are 12 tips for making your cafe more eco-friendly in 2022 and onwards.

Stamp Me Loyalty Solutions • 20th August 2021

​​Customer Loyalty in 2021: 10 Terms That Every Marketer Should Know

With the customer loyalty space evolving so rapidly in just two years, here’s a list of terms and technologies that every marketer should know in 2021.

Stamp Me Loyalty Solutions • 9th August 2021

Are Loyalty Programs Profitable?

Are loyalty programs profitable? Yes, they most certainly are! However, there’s a few techniques for creating one that boosts revenue for your business.

Stamp Me Loyalty Solutions • 28th July 2021

How to Make Your Loyalty Program Stand Out from Competitors

Having a loyalty program is one thing, but setting it apart from the rest takes skill! Here’s how to make your loyalty program stand out from competitors.

Stamp Me Loyalty Solutions • 11th July 2021

How to Work Experiential Rewards Into Your Loyalty Program

Learn the important role that experiential rewards play in customer retention and brand loyalty, as well as how to work them into your loyalty program.

Stamp Me Loyalty Solutions • 27th June 2021

How to Re-engage Lapsed Loyalty Program Members

When it comes to re-engaging lapsed loyalty program members, there are a number of highly effective techniques you can employ to tempt them back.

Stamp Me Loyalty Solutions • 15th June 2021

How Do You Know if Your Loyalty Program is Working?

Without understanding how well your loyalty program is working, you can’t determine what areas of it could be improved or adjusted for better results.

Stamp Me Loyalty Solutions • 7th June 2021

What is the Best Way to Inform a Customer About a Loyalty Program?

Got a killer loyalty program but not sure how to promote it? Learn what is the best way to inform a customer about a loyalty program, in this helpful guide.

Stamp Me Loyalty Solutions • 31st May 2021

What Makes a Good Loyalty Program?

Wondering what makes a good loyalty program? Here’s a list of the key ingredients every loyalty program needs for retaining customers and building loyalty.

Stamp Me Loyalty Solutions • 14th May 2021

How to Operate a Loyalty Program In-Store and Online

Learn how to operate a loyalty program across your in-store and online sales experience simultaneously, in this handy and useful guide.

Stamp Me Loyalty Solutions • 3rd May 2021

Should Loyalty Points Expire?

If your business is setting up a rewards program and you’re wondering whether loyalty points should expire, here’s some expert guidance to help you decide.

Stamp Me Loyalty Solutions • 26th April 2021

Why Do Loyalty Programs Fail?

If you’re wondering “why do loyalty programs fail”, you’re already on the right track to retaining customers effectively. Here are some tips to help you along.

Stamp Me Loyalty Solutions • 20th April 2021

How Can I Promote My Loyalty Program?

If you’ve created an enticing loyalty program for your customers and now you’re wondering, “How can I promote it?”, here are some helpful tips and tricks.

Stamp Me Loyalty Solutions • 28th March 2021

8 Ways to Increase Engagement with Your Loyal Customers

Looking to retain more customers and boost brand loyalty? Here are some innovative ways to increase engagement with your loyal customers.

Stamp Me Loyalty Solutions • 13th March 2021

How to Retain Customers with Abandoned Cart Emails

When it comes to re-engaging lapsed customers, few techniques are as effective as this one. Learn how to retain customers with abandoned cart emails.

Stamp Me Loyalty Solutions • 4th March 2021

The Average Cost of a Digital Loyalty Program in 2021

How much should a decent digital loyalty program be costing your business in 2021? You might find the answer to be a pleasant surprise…

Stamp Me Loyalty Solutions • 3rd March 2021

21 Ways to Improve Customer Loyalty in 2021

Looking to retain more customers? As loyalty experts, we thought we’d put together this list of highly effective ways to improve customer loyalty in 2021.

Stamp Me Loyalty Solutions • 18th February 2021

How to Get More Customers to Shop Online

As consumers increasingly shift towards e-commerce, here are some tips for business owners wanting to know how to get more customers to shop online.

Stamp Me Loyalty Solutions • 4th February 2021

How Long Does it Take to Implement a Loyalty Program?

There’s a few factors at play when wondering how long it takes to implement a loyalty program. In this article, we break them down and explore them for you.

BananaLab • 24th April 2020

What’s the Best Gift to Have Delivered to Mum for Mother’s Day 2020?

Can’t see your mum in person this Mother’s Day? No problem! There are a whole host of unique and personalised gifts that you can have delivered right to mum’s doorstep in time for this Mother’s Day 2020.

BananaLab • 24th April 2020

What Gift Can You Offer Mum During the COVID-19 Crisis?

While this COVID-19 outbreak has ruled out champagne brunches and public outings for the time-being, there is a whole host of fun activities you can offer mum for Mother’s Day 2020.

BananaLab • 24th April 2020

What’s an Ethical Gift for Mum that will also Support Local Businesses?

When it comes to ethical gifts that are sustainable and environmentally-friendly, experiences are an ideal gift idea. Not only are experiences more personal and unique, but the memory of a fantastic occasion lasts much longer than any material possession.

BananaLab • 30th November 2019

BananaLab Now Offers Unique NSW Experiences

Any lucky recipient of a BananaLab Experience Gift Box can now choose from countless fantastic experiences throughout Sydney and the NSW countryside, adding to our phenomenal selection of existing Victorian adventures.

BananaLab • 4th November 2019

5 Reasons Why Experiences Make Better Gifts Than Physical Objects

As humans, we tend to place higher value on experiential purchases than physical objects – this is why.

BananaLab • 2nd November 2019

Leave a Lasting Impression on Clients in Time for the Holidays

Christmas isn’t just a time for parents to shower their children with gifts. It’s also that time of the year when businesses get to show clients their gratitude for a lucrative partnership.

BananaLab • 28th October 2019

8 Unique Christmas Gift Ideas Your Friends Won't See Coming!

With Christmas drawing nearer, it can be tough to dream up a thoughtful, out-of-the-box Christmas gift idea. That’s why we’ve come up with this list of fun, creative gift experiences to spoil someone with this year.

BananaLab • 16th October 2019

Experience Australia’s Most Incredible Tours, Adventures and Hidden Gems for Absolutely Free!

BananaLab is running an exciting campaign this Christmas, where three lucky prize winners will be recruited to become Experience Testers! You’ll get to enjoy some of your city’s coolest experiences and hidden gems for absolutely FREE!

BananaLab • 15th October 2019

5 Key Tips to Running a Successful Christmas Event

Here are five things to keep in mind when planning the perfect office Christmas event to please your employees and impress the head honchos!

BananaLab • 7th October 2019

Struggling to Find the Perfect Staff Incentive or Employee Gift Idea?

How do you encourage your staff to go above and beyond without offering cash-based incentives?

BananaLab • 1st October 2019

Join Our Selection of Unique Aussie Experience Providers in Time for Summer!

Do you own or run a business that specialises in unique summer experiences, or generally showing tourists and locals a wonderful time in Australia?

BananaLab • 20th August 2019

The Perfect Corporate Gift for Clients and Employees

Corporate gift ideas can be tricky. When it comes to finding the perfect gift to offer employees, clients or business partners, even the best gift-givers are often stumped for ideas.

BananaLab • 11th August 2019

Give Dad the Gift of an Unforgettable Experience This Father’s Day

Rather than opting for the predictable socks, ties, peanuts and golf balls, why not surprise your dad with a truly unique gift that we guarantee he won’t see coming this Father's Day!

BananaLab • 4th August 2019

Think Inside the Box This Father’s Day, with a BananaLab Gift Box

Struggling to come up with Father’s Day gift ideas? We don’t blame you… choosing the perfect present for dad can be harder than choosing what to watch on Netflix.

BananaLab • 30th July 2019

10 Unique Winter Gift Ideas in Melbourne 10 Unique Winter Gift Ideas Melbourne

Are you looking for a unique, out-of-the-box experience to give someone as a gift, but the dark, stormy weather outside is throwing a wrench in your plans?

Tracking Onslow • 2nd May 2020

Tracking Onslow: Edition 3

This is the 3rd in a series documenting the changes two major resources projects bring to the Pilbara town of Onslow, Western Australia.

The West Australian • 4th July 2016

Quality Over Quantity

While some builders might be lured by the temptation of securing as many contracts as possible, Cam Wilkie maintains a strict limit of eight custom-built homes per year to ensure that each client is getting quality craftsmanship from Cambuild.

The West Australian • 27th June 2016

Win $1 Million Build of Your Dreams in Lottery

Buy land and build a mansion, demolish your house and build a better one, or build a couple of townhouses and fill them with tenants. Only 50,000 tickets are available, making this the best odds home lottery in WA.