As someone whose job it is to keep a watchful eye on what’s happening in brand loyalty, I’ve compiled this list of essential customer retention trends to keep in mind this year.

So you’ve got a fantastic loyalty rewards program to engage your customers, but no one knows about it? It might be because you’re not harnessing the power of these three magic marketing tricks…

Here are some of the less obvious ways in which a well-designed and well-maintained loyalty program can help boost guest retention and increase your restaurant’s sales in a big way.

This step-by-step guide illustrates how QR code technology can help you continue to engage guests with a loyalty program, despite the intermediary of third-party food delivery apps.

While trends in brand loyalty and customer retention are constantly evolving, gamification in loyalty programs is here to stay. Find out how to gamify your rewards program to enhance your customer experience and entice them to keep coming back.

Whatever it is about a good game that we find so addictive, there’s plenty of brands out there trying to capture it and apply it to consumer behavior. Let’s take a look at how gamification applies to customer retention.

While the old saying “spring is the best time to sell your house” doesn’t ring true for all properties, it’s certainly the case for properties in Perth’s coastal areas and western suburbs.

As any parent or carer of a child with autism spectrum disorder (ASD) is well aware, raising a child with behavioural issues can be extremely challenging – especially when it comes to mealtime.

Here at Stamp Me Loyalty Solutions, we’ve found that asking yourself the following three questions will give you a much clearer idea of whether a loyalty program would work for your business.

It’s difficult to talk about loyalty programs without mentioning Starbucks Rewards, one of the most successful digital loyalty apps in the world. Want an app like Starbucks Rewards for your own business, without the price tag?

When someone wants to know if it’s worth implementing a loyalty program into their business, what they’re really asking is, “Will the ROI (return on investment) be greater than the cost to create and maintain it?”

Before you resort to shouting from the rooftops, we suggest you consider these six innovative ideas for spreading the word about your enticing new loyalty program without spending a cent.

Any business should know that loyal customers are valuable, but not every business bothers to calculate the actual monetary value of a loyal customer.

Are you eager to boost the amount of yoga enthusiasts attending your studio, or create a bit of hype around your Pilates classes? Sounds like you need a rewards program!

Countless businesses still fall victim to these five myths around brand loyalty and customer retention.

As a café owner or restaurant manager, it’s never been more important to implement environmentally friendly practices into your business model. So what can you do?

Rewards programs are an excellent tool for increasing engagement among your most loyal customers, and not for the reasons you might think.

For many of us, make-up is not only a regular and ongoing purchase, but also a frequent one. And anywhere there’s repeat purchases, there’s an opportunity for a loyalty program…

When it comes to customer loyalty, you could argue that the travel industry has it tougher than other industries. How can hotel owners encourage guests to book accommodation directly through the hotel itself?

The term “loyalty program” tends to inspire images of coffee shops, car washes and hair salons. However, as the customer loyalty space has evolved, loyalty programs are no longer exclusively for the retail and hospitality sector.

The overall success of a brand’s loyalty program can be hard to measure. At Stamp Me, we thought we’d help you measure the effectiveness of your loyalty program by asking yourself these four key questions.

If you’re asking yourself this question, the answer is probably yes. At Stamp Me, we’ve put together this checklist of 10 symptoms that your loyalty program might need some attention.

At Stamp Me Loyalty Solutions, we’re well-versed in brand loyalty and customer retention. We’ve put together this helpful guide outlining the five crucial aspects of any successful loyalty program, so that brands can entice customers from day one, and keep …

How does Corporate Social Responsibility fit in with a brand’s loyalty program and other customer retention strategies?

Etihad turned me into a loyal customer and brand ambassador, with a very clever promotion that benefits everyone involved.

At Stamp Me, we keep a watchful eye on what's happening in the customer loyalty space. That's why we’ve put together this comprehensive list of crucial customer loyalty trends to be aware of in 2020.

While McDonald’s has long been the world leader in fast food, the mymaccas app has completely revolutionised the way the restaurant engages its customers. Here's how!

How do you communicate with your customers when they’re not coming to you directly for your product? Stamp Me Loyalty Solutions helped Ridley AgriProducts solve this dilemma.

Any lucky recipient of a BananaLab Experience Gift Box can now choose from countless fantastic experiences throughout Sydney and the NSW countryside, adding to our phenomenal selection of existing Victorian adventures.

As humans, we tend to place higher value on experiential purchases than physical objects – this is why.

Christmas isn’t just a time for parents to shower their children with gifts. It’s also that time of the year when businesses get to show clients their gratitude for a lucrative partnership.

With Christmas drawing nearer, it can be tough to dream up a thoughtful, out-of-the-box Christmas gift idea. That’s why we’ve come up with this list of fun, creative gift experiences to spoil someone with this year.

BananaLab is running an exciting campaign this Christmas, where three lucky prize winners will be recruited to become Experience Testers! You’ll get to enjoy some of your city’s coolest experiences and hidden gems for absolutely FREE!

Here are five things to keep in mind when planning the perfect office Christmas event to please your employees and impress the head honchos!

How do you encourage your staff to go above and beyond without offering cash-based incentives?

Do you own or run a business that specialises in unique summer experiences, or generally showing tourists and locals a wonderful time in Australia?

Corporate gift ideas can be tricky. When it comes to finding the perfect gift to offer employees, clients or business partners, even the best gift-givers are often stumped for ideas.

Rather than opting for the predictable socks, ties, peanuts and golf balls, why not surprise your dad with a truly unique gift that we guarantee he won’t see coming this Father's Day!

Struggling to come up with Father’s Day gift ideas? We don’t blame you… choosing the perfect present for dad can be harder than choosing what to watch on Netflix.

Are you looking for a unique, out-of-the-box experience to give someone as a gift, but the dark, stormy weather outside is throwing a wrench in your plans?